May 18th, 2012
Data and Analytics

A sketch of the implementation of "memory" in e-commerce.

e-Commerce and Memory [3]

This post is part of a series where I develop a concept of adding “memory” to e-commerce sites to improve the experience of customers with the site. [Part 1, Part 2]

While I am at discussing the usefulness of adding some memory to e-commerce sites, I thought I might as well take a stab at creating some wireframes on how the feature should be implemented. (The first two sketches were created using Penultimate on my iPad while the low fidelity wireframe was created with Mockingbird.

The first sketch is a suggested generic layout for a e-commerce site. Typically most e-commerce sites display the best [...]

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May 16th, 2012
Data and Analytics

e-Commerce and Memory [2]

This post is part of a series where I develop a concept of adding “memory” to e-commerce sites to improve the experience of customers with the site. [Part 1, Part 3]

At its most basic this could be implemented as a list of last n items that were explored by me on the last p visits. (n should ideally be a small number and p could be a reasonable historical period that would make sense for the customer. Going back too far back might not be useful as the possibility of the need for that item having expired would be higher.) This serves [...]

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May 15th, 2012
Data and Analytics

Add memory to e-commerce for a better experience.

e-Commerce and Memory [1]

This post is part of a series where I develop a concept of adding “memory” to e-commerce sites to improve the experience of customers with the site. [Part 2, Part 3]

What do you do when you get back to work in the morning? Yes, the first thing is to get the menace of email out of the way. But then there are two other broad categories into which the daily routine can be divided. One, is a set of new tasks that need to start on that day or needs your attention on that day. Two, and more importantly perhaps, is [...]

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Apr 12th, 2012
News and Media

How iPads are Made [Video]

This is a rare video on the inner workings of the Foxconn factory where iPads are assembled. This doesn’t in the least look like the horror place that reports suggest. This is possibly how any factory would be like. But then in China everything is censored. So this could also be the edited version meant for mass consumption.

Apr 9th, 2012
UX, Design

The remembrance of an experience is high when the experience as bad as well as when it is good. So how do you want to be remembered?

UX: What is Experience?

This is the second post in a series of posts I am doing on the fundamental need and principles of user experience. (part 1)

Before we jump into user experience lets first look at what ‘Experience‘ means. Why? Knowing what experience means before diving into user experience will help us deliver better results and also hasten the learning curve.

So what is experience? The dictionary definition goes such.

Experience (noun)
1. A particular instance of personally encountering or undergoing something
2. The totality of the cognitions given by perception; all that is perceived, understood and remembered.

Experience is also
…the aspect of intellect and consciousness experienced as combinations of [...]

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